Archive of 2012 March

A Culture Exposed: Goldman Sachs’ Employer Branding Debacle

Greg Smith, ex-executive of Global Investment Bank, Goldman Sachs, this week launched a huge parting shot at his former employer, describing the culture as “toxic and destructive”. Not the first time, by the way, I have heard an ex-employee describe his/her previous employer in that way. What is possibly most damaging is the specific language that he claims is used to describe customers, alleging in some instances they are referred to as “muppets”.

Continue Reading...Leave a Comment

When Will CEOs Realise That the Soft Skills Are Actually the Hardest?

Change Management is one of the biggest barriers companies face when moving to a Shared Services or Outsourcing model. Many Australian companies are looking at business transformation initiatives such as these to achieve some level of organisational improvement. It may be the need to become more competitive on an international level; broader access to supply constrained skills; or the need to reduce costs and/or improve operational efficiencies.

Continue Reading...Leave a Comment