A Culture Exposed: Goldman Sachs’ Employer Branding Debacle
Greg Smith, ex-executive of Global Investment Bank, Goldman Sachs, this week launched a huge parting shot at his former employer, describing the culture as “toxic and destructive”. Not the first time, by the way, I have heard an ex-employee describe his/her previous employer in that way. What is possibly most damaging is the specific language that he claims is used to describe customers, alleging in some instances they are referred to as “muppets”.
Continue Reading...Leave a CommentGenerational Conflict: Whose Bad Attitude Is It Anyway?
In many organisations, the leadership team is likely to be made up of Baby Boomers or older Gen X, aged forty and over. When conflict arises with younger staff, all too often I see generational differences cited as the cause.
Continue Reading...View Comments (2)Are Emails Killing Your Culture With Convenience?
Ever had the situation occur where what you meant to communicate was totally misunderstood by the other person. Now think about the specific instances in which this has happened to you, or you have heard it happen to someone else. Now ask, how many of these instances involved email?
Continue Reading...Leave a CommentThe Carbon Tax Debate: Good policy, bad policy or poor change management?
I’m trying to get my head around the Carbon Tax. Who could argue that we should pollute our world less? Who wants to breathe worse air, and damage the planet? Not many I suspect. So, why are we having such an emotively charged political debate? In my opinion, it all comes back to the key principles of change management...
Continue Reading...View Comments (2)Leading Change – Are you a source of clarity or confusion?
You can be the most organised individual on the planet but when it comes to prioritising the right things to focus on at the right time with limited resources... that's a different story.
Continue Reading...View Comments (1)Leading Change – The Power of One
During a 360° feedback exercise that we completed with a client recently I was reminded of just how important it is for leaders and/or leadership teams to project or communicate the right message to their teams.
Continue Reading...View Comments (2)Difficult Conversations: Talking about the elephant in the room
Don Holley talks about the necessity of having those 'difficult coversations' in team development exercises.
Continue Reading...Leave a CommentIt’s Amazing what you can Uncover when you Visit Customers
Today I was dismayed reading a twitter feed from a recruiter boasting that she had managed to talk her way out of meeting with a client who wanted a face-to-face with her. When I queried her she went on to boast that with technology she no longer had to even visit clients.
Continue Reading...View Comments (1)Are You Praising Your Employees?
Smart Company has reported on a new survey involving 3,053 employees that found that 62% of employees believe their managers are “Very Poorâ€, “Poor†or just “Satisfactory†at offering praise to their employees.
Continue Reading...Leave a CommentIt’s Tough at the Top
Leonardo Di Vinci once said "the biggest deception a man can suffer is from his own opinionâ€. Your own Mindset as the leaders of your organisations during these challenging times its critical. What you do and say has the greatest impact on the psyche of your organisation.
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