The amount of change in our world and the rate of acceleration with which it is increasing, is exciting. Social, technology, workforce, workplaces, leadership, HR... everything is being reinvented. The old saying, "If it ain't broke then don't fix it," no longer applies. Now, leaders and executive teams are not only expected to be ahead of the curve, they need to be if they are to remain competitive.Continue Reading...Leave a Comment
Moving to a shared service is fundamentally ‘transforming’ your internal back-of-house functions and therefore requires a change strategy that allows your organisation to design for success from Day One. Using the Mindset change methodology, we were able to provide attendees with useful insights in driving change as opposed to simply managing a project.Continue Reading...Leave a Comment
Greg Smith, ex-executive of Global Investment Bank, Goldman Sachs, this week launched a huge parting shot at his former employer, describing the culture as “toxic and destructive”. Not the first time, by the way, I have heard an ex-employee describe his/her previous employer in that way. What is possibly most damaging is the specific language that he claims is used to describe customers, alleging in some instances they are referred to as “muppets”.Continue Reading...Leave a Comment
Change Management is one of the biggest barriers companies face when moving to a Shared Services or Outsourcing model. Many Australian companies are looking at business transformation initiatives such as these to achieve some level of organisational improvement. It may be the need to become more competitive on an international level; broader access to supply constrained skills; or the need to reduce costs and/or improve operational efficiencies.Continue Reading...Leave a Comment
I recently heard a great presentation from Stuart McLean, CEO of Google Enterprise, who is based here in Australia. Several times Stuart said, “Innovation is speed.” This certainly supports my view of the world we live in and the challenges that both individuals and organisations face with accelerating change now the norm rather than the exception.Continue Reading...View Comments (1)
The only thing we have to fear is fear itself…. and the resulting poor performance and culture it induces.
Globally, the market (yet again) is in a spin….what will 2012 be like? How will the European markets affect our economies and what exactly will happen there….will there be a collapse of the economy? Will someone come to their rescue? Will ‘they’ wisen up and change the way they manage their economy, culture and employment? And it’s not just Europe, what of the USA market? Will it experience another dramatic, yet predicted fall? Whatever the outcome, it will not be solved overnight so the reality is that we need to manage our economy and businesses the best we can and put in place strategies to counteract multiple situations.Continue Reading...View Comments (1)