Archive of business transformation

Optimising Shared Services: What’s in it for you?

In today’s market, both global and local markets are highly competitive and with the rise of inorganic growth (through acquisition) across the globe, organisations are constantly on the search for solutions to improve their operational efficiency.

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When Will CEOs Realise That the Soft Skills Are Actually the Hardest?

Change Management is one of the biggest barriers companies face when moving to a Shared Services or Outsourcing model. Many Australian companies are looking at business transformation initiatives such as these to achieve some level of organisational improvement. It may be the need to become more competitive on an international level; broader access to supply constrained skills; or the need to reduce costs and/or improve operational efficiencies.

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Dude, Business Planning Could Save You From a Wipe Out. Like, Totally.

As a volunteer surf life saver I spend many hours on the beach watching what's going on. Over the years I have observed that those in the surf fall into two broad categories - those who move with the water, and those that are moved by the water. The really interesting difference between these two groups, is not their relative skill levels, but their level of self-awareness and ability to plan ahead.

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The Grounding of QANTAS: Courageous Leadership or Corporate Suicide?

There is no doubt that Qantas’ CEO, Alan Joyce, and its board will be watching the results of the airline closely over the next few months. In my experience from a change perspective, courageous decisions by leaders are all too lacking in the current business environment. And, whether you agree with the decision to ground the airline or not, there can be little disagreement that this was indeed a courageous decision.

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What do Hairdressing and Change Management Have in Common?

It was recently suggested to me that I am a hairdresser. Apparently as a change manager it is my role to come in at the end and make things look nice. Well there may be change managers out there who work that way, but it’s not me, and not the way that my Mindset colleagues work either.

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