When Will CEOs Realise That the Soft Skills Are Actually the Hardest?

Change Management is one of the biggest barriers companies face when moving to a Shared Services or Outsourcing model. Many Australian companies are looking at business transformation initiatives such as these to achieve some level of organisational improvement. It may be the need to become more competitive on an international level; broader access to supply constrained skills; or the need to reduce costs and/or improve operational efficiencies.